Terms of Service
Last updated: April 28, 2025
The Simple Version
We've simplified our terms for busy people. Here's what you need to know:
- ✓By using Morphik, you agree to these terms. If you're using it for your company, make sure you have permission.
- ✓You're responsible for your account security and all activity that happens under it.
- ✓You own your data, but we may use anonymized aggregates to improve our service.
- ✓Enterprise plan users get special considerations for security, support, and SLAs.
- ✓For details about Enterprise features and licensing, contact us at founders@morphik.ai.
Note: This simplified version is not legally binding. The complete terms below constitute the legal agreement.
Enterprise Licensing
Our Enterprise license provides additional features, support, and protections beyond our standard offering. Enterprise customers benefit from:
- • Advanced security features and compliance controls
- • Dedicated support with faster response times
- • Custom data retention and processing options
- • Service Level Agreements (SLAs) with guaranteed uptime
- • Enhanced API rate limits and performance
For Enterprise pricing and licensing details, please contact our team at founders@morphik.ai.
The Complete Terms
1. Introduction and Acceptance
These terms apply to all users of Morphik ("we," "our," or "us"). By accessing or using our website, API, or services (collectively, the "Services"), you and any entity you represent ("Customer") unconditionally consent to be bound by these Terms of Service ("Terms") as of the date of your first access or use.
If you are using these Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not access or use the Services.
2. License Grant
Subject to these Terms, Morphik grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services at the tier level you have selected and paid for. All rights not expressly granted to you are reserved by Morphik and its licensors.
The Enterprise edition of our service is governed by additional license terms provided in the Morphik Enterprise License, which is available to Enterprise customers upon request or contract negotiation.
3. Account Security and Responsibilities
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
You may not use the Services for any purpose that is illegal, harmful, or prohibited by these Terms. You may not attempt to gain unauthorized access to any portion of the Services or any other systems or networks connected to the Services.
4. Data Privacy and Ownership
You retain all rights to your data. We will only use your data as described in our Privacy Policy and in accordance with applicable data protection laws. We may collect and analyze anonymized, aggregated data about the use of our Services to improve them.
Enterprise customers may be eligible for additional data processing agreements, including custom DPAs and/or BAAs to address specific regulatory and compliance needs.
5. Intellectual Property
The Services and all related intellectual property rights belong to Morphik or its licensors. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, visual design elements, or concepts without express written permission from Morphik.
Feedback, suggestions, and ideas you provide about the Services may be used by us without any obligation to compensate you.
6. Payment and Billing
Some features of the Services require payment. You agree to pay all fees associated with your chosen service tier. If your use exceeds the limits of your tier, you will be charged accordingly. All payments are non-refundable unless otherwise specified by law or our refund policy.
Enterprise customers may be eligible for custom payment terms, volume discounts, and annual billing options. These terms will be specified in an Order Form or equivalent contract document.
7. Term and Termination
These Terms will remain in effect until terminated by either you or Morphik. You may terminate these Terms at any time by ceasing all use of the Services and deleting your account. We may terminate or suspend your access to the Services at any time for any reason without notice.
Enterprise customers with an active contract are governed by the termination provisions in their contract, which typically include notice periods and transition assistance.
8. Warranty Disclaimer
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MORPHIK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of Liability
IN NO EVENT WILL MORPHIK BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SERVICES. MORPHIK'S AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID MORPHIK IN THE PAST SIX MONTHS.
Enterprise customers may negotiate modified liability terms as part of their Enterprise agreement.
10. Changes to These Terms
We may modify these Terms at any time by posting the revised terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
Enterprise customers will be notified of material changes to these Terms in accordance with their contract provisions, typically with a 30-day notice period.
11. Contact Us
If you have any questions about these Terms, please contact us at founders@morphik.ai.